Diagna reference
Fax and referral glossary
Plain-language definitions of fax workflows, healthcare referrals, document processing, and health information exchange.
16 plain-language terms for fax, referral, and health-information workflows.
Document workflows
Document classification
Document classification is assigning one or more categories to a document based on its content or other available information.
Read definitionFax triage
Fax triage is the initial review of incoming faxes to identify what each document is, whether it needs prompt attention, and where it should go next.
Read definitionNatural language processing (NLP)
Natural language processing (NLP) is the field of using computational methods to analyze or transform language used by people.
Read definitionOptical character recognition (OCR)
Optical character recognition (OCR) is the process of converting visible characters in an image or scan into machine-readable text.
Read definitionPatient matching
Patient matching is the process of identifying and linking health information that belongs to the same person within or across records.
Read definitionHealth IT and exchange
Direct secure messaging
Direct secure messaging is a standards-based method for healthcare participants to send health information to one another through a trusted network.
Read definitionElectronic health record (EHR)
An electronic health record (EHR) is a digital record of a patient's health information created over time and used across care settings.
Read definitionElectronic medical record (EMR)
An electronic medical record (EMR) is a digital record of a person's health information used by clinicians and staff in a care organization.
Read definitionFHIR
FHIR (Fast Healthcare Interoperability Resources) is an HL7 specification for exchanging healthcare information using defined resources and implementation approaches.
Read definitionHealth information exchange (HIE)
Health information exchange (HIE) is the electronic sharing of health information between healthcare participants or organizations.
Read definitionHL7 V2 messaging
HL7 Version 2 (V2) is a messaging standard for exchanging healthcare data between systems.
Read definitionInteroperability
Interoperability is the ability of a system to exchange electronic health information with other systems and use the information it receives.
Read definitionReferrals
Closed-loop referral
A closed-loop referral is a referral whose completion and outcome are communicated back to the referring care team.
Read definitionReferral intake
Referral intake is the initial receipt and review of a request for specialty care and the information sent with it.
Read definitionReferral leakage
Referral leakage is a practice-defined term for referrals that do not reach a specified next step or destination within a stated measurement period.
Read definitionReferral management
Referral management is the set of processes used to coordinate, track, and follow up on referrals to another clinician or service.
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