Referrals
Closed-loop referral
A closed-loop referral is a referral whose completion and outcome are communicated back to the referring care team.
Why it matters in practice
Sending a referral is only one step. The referring office also needs a way to know whether the patient reached the specialist and whether information from that visit came back. The exact process depends on the organizations and systems involved.
Example
Illustrative example: a primary care office sends a referral, the patient completes a specialty appointment, and the specialist's visit information is returned to the referring team.
Learn more
This study describes a completed specialty appointment with results available to the primary care physician as closing the referral loop.
Closing the Referral Loop: an Analysis of Primary Care Referrals to SpecialistsRelated Diagna page
See the relevant product page for information about Diagna’s workflow offering.
Referral management