# Diagna

> Diagna is AI staff for the fax and referral work in independent specialty practices in the US. It reads every incoming fax, sorts it by type and urgency, matches the patient, enters the details into the EMR, and keeps each referral moving until the patient is booked.

Key facts:
- Built for independent, physician-owned specialty groups, especially multi-location practices.
- Works on top of existing fax numbers and EMRs, including older systems without an API. No new hardware.
- HIPAA compliant. A Business Associate Agreement is signed before any fax moves. Data is encrypted in transit (TLS 1.2+) and at rest (AES-256), every action is logged, and customer PHI is never used to train AI models.
- Customer results: 6+ staff hours saved per clinic per day; one practice cut daily fax review from 3 hours to 10 minutes.
- Goes live in weeks. Company: Diagna Healthcare Technologies, Inc. Contact: dhruv@diagna.ai

## Product and company
- [AI Fax and Referral Automation for Specialty Practices](https://www.diagna.ai/): Diagna is AI staff for specialty practices. It reads every incoming fax, manages referrals until the patient is booked, and enters the details into your EMR.
- [AI Fax Management for Medical Practices](https://www.diagna.ai/products/fax-triage/): Diagna reads every incoming fax within minutes, labels it by type and urgency, matches the patient, and routes it to the right team. Keep your fax numbers.
- [AI Referral Management for Specialty Practices](https://www.diagna.ai/products/referral-management/): Diagna finds referrals in your fax inbox, flags missing details, texts patients, confirms receipt with referring offices, and tracks each referral to booking.
- [Automated EMR Data Entry from Faxes](https://www.diagna.ai/products/automated-data-entry/): Diagna pulls patient, insurance, and diagnosis details from faxed documents and enters them into your EMR. Staff check the work instead of retyping it.
- [About Diagna](https://www.diagna.ai/about-us/): Meet the people behind Diagna: co-founders Dhruv Kaluskar and Sansiddh Jain and advisor Don Booth, building AI staff for specialty practice faxes and referrals.
- [Book a Healthcare AI Demo](https://www.diagna.ai/contact-us/): Book a personalized Diagna demo to see how AI can automate fax intake, referral management, and document entry for your healthcare team.
- [Security and Trust Center](https://diagna.trust.site/): Diagna's security and compliance documentation.

## Resources
- [How AI Reads and Routes Faxes in Clinics](https://www.diagna.ai/resources/ai-reads-routes-faxes-clinics/): AI converts fax images to text, extracts patient data, matches charts, and routes documents into EMR workflows; staff handle exceptions.
- [Checklist for AI-Driven Prior Authorization Setup](https://www.diagna.ai/resources/ai-driven-prior-authorization-setup-checklist/): Five-step checklist to implement AI-driven prior authorization with governance, EHR integration, testing, training, and CMS compliance.
- [Closed-Loop Referral Tracking with AI](https://www.diagna.ai/resources/closed-loop-referral-tracking-with-ai/): How AI automates referrals end-to-end to boost completion to 90 to 95%, cut admin time, and improve patient follow-through.
- [Improving Patient Intake with EMR Integration](https://www.diagna.ai/resources/improving-patient-intake-emr-integration/): Reduce intake time and errors by automating faxed referrals into your EMR with extraction, routing, and write-back.
- [Real-Time Fax Tracking in Patient Referral Management](https://www.diagna.ai/resources/real-time-fax-tracking-patient-referral-management/): Real-time fax tracking and automation reduce errors, save staff time, and raise referral completion to 90 to 95%.
- [AI Inventory Systems: EMR Integration Tips](https://www.diagna.ai/resources/ai-inventory-systems-emr-integration-tips/): Connect AI inventory systems with EMRs via FHIR, RFID, and training to cut errors, save staff time, and lower costs.
- [Document Classification Converter](https://www.diagna.ai/resources/document-classification-converter/): Classify healthcare documents by type, patient ID, and date, tag records for quick search, and keep office files organized with secure handling.
- [Real-Time Monitoring: Impact on Patient Pre-Visit Workflows](https://www.diagna.ai/resources/real-time-monitoring-impact-patient-pre-visit-workflows/): Real-time monitoring cuts pre-visit wait times, reduces data errors, automates intake tasks, and boosts staff productivity and ROI.
- [How AI Improves HIPAA Fax Security](https://www.diagna.ai/resources/how-ai-improves-hipaa-fax-security/): Explains how AI cloud faxing secures PHI with OCR, encryption, RBAC, audit logs, EHR integration and reduced manual errors.
- [7 Referral Management Challenges AI Solves](https://www.diagna.ai/resources/referral-management-challenges-ai-solves/): AI automates referrals to cut delays, boost completion rates, speed prior authorizations, and secure patient data.
- [Referral Tracking Planner](https://www.diagna.ai/resources/referral-tracking-planner/): Streamline patient referrals with our free tracking planner! Manage details, statuses, and follow-ups effortlessly for better healthcare coordination.
- [HIPAA Compliance Checker](https://www.diagna.ai/resources/hipaa-compliance-checker/): Is your healthcare org HIPAA compliant? Use our free checker tool to assess data security, training, and more. Get instant results and tips!
- [AI Scheduling Tools for EMR Integration](https://www.diagna.ai/resources/ai-scheduling-tools-emr-integration/): AI schedulers reduce no-shows, automate referrals and prior authorizations, and sync bi-directionally with EMRs via FHIR/HL7 while keeping HIPAA-compliant.
- [How AI Enhances EMR-Integrated Document Workflows](https://www.diagna.ai/resources/ai-enhances-emr-integrated-document-workflows/): AI automates EMR document workflows, including fax triage, referral tracking and prior authorization, reducing processing time, administrative hours, and.
- [How Clinics Overcome AI Adoption Challenges](https://www.diagna.ai/resources/clinics-overcome-ai-adoption-challenges/): Guide for clinics to assess AI readiness, build governance, and run low-risk pilots (fax triage, referrals, prior auth) to reduce admin time and costs.
- [AI Referral Analytics: Benefits for Clinics Explained](https://www.diagna.ai/resources/ai-referral-analytics-benefits-clinics-explained/): AI referral analytics reduces admin time, cuts referral leakage, speeds authorizations, and improves patient care and clinic revenue.
- [Complete Guide to HIPAA-Compliant AI Solutions](https://www.diagna.ai/resources/complete-guide-hipaa-compliant-ai-solutions/): HIPAA-compliant AI for clinics: secure PHI with BAAs, encryption, audit logs, de-identification, EMR integration, and automated prior auth.
- [Medical Billing Calculator](https://www.diagna.ai/resources/medical-billing-calculator/): Estimate patient costs and insurance reimbursements with our free Medical Billing Calculator. Input CPT codes and insurance details for a detailed breakdown!
- [Best Healthcare Workflow Automation Tools 2025](https://www.diagna.ai/resources/best-healthcare-workflow-automation-tools-2025/): Compare six HIPAA‑compliant healthcare automation platforms for scheduling, EHR integration, billing, and patient communication to find the right fit.
- [Ultimate Guide to Prior Authorization Workflow Automation](https://www.diagna.ai/resources/ultimate-guide-prior-authorization-workflow-automation/): How AI-driven prior authorization automation cuts time, reduces denials and costs, and streamlines EMR integration for faster patient care.
- [How Does AI Document Triage Work in Clinics?](https://www.diagna.ai/resources/ai-document-triage-work-clinics/): AI document triage uses OCR and NLP to digitize, classify, extract, and route clinical documents, speeding workflows, reducing errors, and prioritizing.
- [Optimizing Patient Pre-Visit Workflows with AI](https://www.diagna.ai/resources/optimizing-patient-pre-visit-workflows-ai/): AI automates scheduling, fax/referral processing, and prior authorizations to cut errors, save staff time, and improve patient experience in clinics.
- [Top 7 Benefits of Automated Referral Tracking](https://www.diagna.ai/resources/benefits-automated-referral-tracking/): How automated referral tracking improves visibility, reduces admin work, speeds specialist access, cuts referral leakage, and boosts patient experience.
- [Why Fax Processing Still Matters in Healthcare](https://www.diagna.ai/resources/fax-processing-matters-healthcare/): AI fax processing cuts manual entry, keeps HIPAA-compliant routing, links faxes to EMRs, and speeds referrals and prior authorizations.
- [Document Management Checklist for Clinics](https://www.diagna.ai/resources/document-management-checklist-clinics/): Checklist to optimize clinic document workflows: assess processes, ensure HIPAA security, organize files, choose EMR-integrated software, and train staff.
- [How to Reduce Prior Authorization Processing Time](https://www.diagna.ai/resources/reduce-prior-authorization-processing-time-guide/): Explore how AI automation can significantly reduce prior authorization delays in healthcare, enhancing patient care and operational efficiency.
- [EMR Integration vs Manual Data Entry: Which Wins?](https://www.diagna.ai/resources/emr-integration-vs-manual-data-entry-comparison/): EMR integration greatly outperforms manual data entry by enhancing efficiency, accuracy, compliance, and patient care in healthcare settings.
- [5 Ways AI Automates Medical Office Tasks](https://www.diagna.ai/resources/ai-automates-medical-office-tasks-methods/): Explore how AI is revolutionizing medical office tasks by automating scheduling, data management, billing, and referrals for better patient care.